Hyatt Place Dallas/Grapevine

Very friendly staff, and the room was clean and nice. The bed was super comfortable, and the shower was very nice and relaxing. My son didn't even pull out the sofa bed and just slept on the sofa like it was, he said it was very comfy. We also really liked being right by the side door, it made coming and going easy. The a/c was also great, I get hot very easily and it was helpful to just walk right in to a very cool room.

The hotel offers a shuttle that covers a 5-mile radius from the hotel. This was very helpful during my stay because I attended a conference. Also wonderful to get to the airport. The drivers were kind and hospitable. Housekeeping was great.

The hotel was centrally located to everything we wanted to do/see on our trip - Legoland, Sea Life, Dallas Zoo, etc. This was an excellent stay for the price! The breakfast was delicious each morning, and I loved that they had a variety of foods, not just typical breakfast (waffles, eggs, sausage, etc.). The rooms were super clean. The staff were very friendly and helpful with our requests. The open snack area was awesome - right beside the desk that was connected to the bar in the main lobby. Loved seeing so many young families on our stay. We stayed with a five year old without issue. His favorite part of the whole trip was the pool HA.

It was spacious and laid out well. The room and bedding were very comfortable and the place was clean. I like that they have the big bottles of cleaning products in the bathrooms, little products are such a waste. The staff was very friendly and I like that their breakfast runs to 10 am so there's no rush to get up.

After booking a non-refundable room at the Hyatt Place, I read some reviews which concerned me somewhat so I was nervous about this stay. However we were more than happy with all aspects of our experience. The shuttle service to and from the airport and within 5 miles of the hotel is a big bonus. We had a late flight on the day we were leaving and were able to visit Grapevine's historic quarter with its fabulous Christmas decorations. The room was comfortable and huge, the shower was great, the hotel was clean and the breakfast was outstanding. The staff were very obliging and friendly. The Grapevine Mills mall is right across the road and there are plenty of places there and around to eat. We had no complaints at all with the Hyatt Place.